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[00:15:21] <user___> Hello, i configured zones but it doesn't work
[00:15:26] <user___> somebody here?
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[00:16:00] <youngtech> what doesn't work
[00:17:41] <user___> i configured a primary zone and set the second zone to no connect but this policy is disregarded
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[00:18:12] <user___> citrix xenapp 4.6
[00:18:50] <user___> I'm always on the server with the lowest load, regardless of the zone
[00:19:16] <youngtech> what are you looking to accomplish?
[00:19:22] <youngtech> Zone Preference and Failover?
[00:20:33] <user___> yes. user a, user b and user c, should use another zone then the others
[00:21:29] <youngtech> ok, can I ask why XenApp 4.6?
[00:21:37] <youngtech> Is this a new deployment or changes to an existing?
[00:21:49] <user___> changing to an existing
[00:22:08] <youngtech> Ok. What's the connection method?
[00:22:21] <user___> over the webinterface
[00:22:24] <youngtech> Online Plugin using Services site, WI using IE
[00:22:45] <user___> wi using IE
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[00:24:36] <youngtech> ok, tell me how you have your zone preference and failover policies setup
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[00:26:24] <youngtech> also, what's your licensing edition?
[00:26:54] <user___> in the configuration i added i new zone and move 2 servers in the zone. then i add a policy and set for all users the standard zone as primary zone and the new zone to no connect. I restartet all servers but it doen't work
[00:26:57] <user___> enterprise
[00:27:29] <youngtech> and the policy is applied to?
[00:27:47] <user___> any user
[00:27:52] <user___> for test
[00:28:07] <youngtech> have you tried an IP address range, just to rule that out?
[00:28:22] <youngtech> Typically I would bind these policies to sites, so they have primary and backup zones
[00:28:52] <youngtech> Client IP Address specifically
[00:30:05] <user___> yes that i have configured all and test it but it doesn't work---thefore i only add one policy in which are: primary: standardserver and secondary: no connect but i come in der secondary servers because there are the load lower
[00:31:28] <user___> is it possible to debug something?
[00:39:12] <user___> when the zone directive is taken? all need to be restarted server?
[00:39:34] <youngtech> not necessarily
[00:39:50] <youngtech> have you removed share load information across zones?
[00:41:04] <user___> yes
[00:41:35] <makson> Hi youngtech - what's up
[00:41:38] <youngtech> you could try the load manager log to see if that gives you any valuable info
[00:41:41] <youngtech> hey makson
[00:41:49] <makson> how's things?
[00:42:04] <youngtech> pretty decent. was terribly busy for a while there
[00:42:14] <youngtech> http://support.citrix.com/article/CTX112104
[00:42:32] <makson> yah, i bet! Haven't seen ya around! were you working a project?
[00:42:44] <user___> in the registry under local machine / software / citrix policy / 13/ there is a false zone name
[00:42:52] <youngtech> yeah, killer deadlines
[00:42:54] <user___> there is a old zone name
[00:44:11] <youngtech> what does qfarm /load tell you?
[00:45:00] <user___>  H:\>qfarm /zone  Zonenname            Datensammelpunkt -------------------- -------------------- 10.122.0.0           CTX-SW-10 LEISTUNGSSERVER2     CTX-SW-11
[00:45:13] <user___> load?
[00:45:25] <user___> on load i will see all servers
[00:45:39] <youngtech> does that look right, are we only seeing one zone?
[00:46:00] <user___> do you mean qfarm /zoneload ?
[00:46:04] <youngtech> or are SW-10 and SW-11 in different zones
[00:46:07] <youngtech> yeah, you could try that
[00:46:08] <user___> yes
[00:46:15] <user___> yes thats right
[00:46:48] <youngtech> try the load manager log in that CTX I referenced
[00:46:56] <youngtech> see if you get any good info there
[00:47:18] <youngtech> also, just to rule it out, is the zone preference policy the highest priority (1)?
[00:47:38] <user___> yes
[00:47:50] <user___> but i don't find the lopg
[00:47:52] <user___> log
[00:48:11] <youngtech> presentation server advanced configuration console
[00:48:21] <youngtech> I think is what it's called for 4.6
[00:48:38] <youngtech> and select Load Evaluators
[00:48:43] <youngtech> check Enable Logging
[00:50:30] <youngtech> I'm leaving pretty quick user___
[00:50:43] <youngtech> can only help so much longer
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[00:53:23] <qwe> but i down't unterstand why i don't find the polcie with the zone name in the registry
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[00:59:18] <qwe> in the log: User Desktop Test -> CTX-13 ... thats the false zone
[01:02:12] <makson> qwe: what's the issye ?
[01:02:44] <qwe> citrix zones
[01:03:04] <qwe> see on the top of this ircs
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[01:54:42] <miket_> any netscaler gurus in the house?
[01:54:55] <miket_> let me rephrase netscaler w/ access gateway
[02:06:55] <youngtech> yo
[02:08:03] <miket_> hello
[02:08:26] <youngtech> miket_ where are you located?
[02:08:34] <miket_> USA - PA
[02:09:01] <miket_> y?
[02:09:04] <youngtech> ahh. very cool. just seeing if you were the same Mike T. that works for one of my clients
[02:09:14] <miket_> oh i c
[02:09:20] <youngtech> What's your NS question?
[02:09:41] <miket_> got 2 virtual access gateways (one internal and one external)
[02:09:51] <miket_> have 2 session policies
[02:09:57] <miket_> one for mobile devices and one for web users
[02:10:05] <miket_> mobile devices goes to back end pnagent site
[02:10:11] <miket_> web goes to back end web site
[02:10:17] <youngtech> ok
[02:10:19] <miket_> all works great
[02:10:21] <miket_> but
[02:10:33] <miket_> when i try to utilize pnagent via online plugin
[02:10:36] <miket_> it fails
[02:10:54] <youngtech> are you using the acess gateway plugin on the endpoints?
[02:10:59] <miket_> my guess is due to auth requirement
[02:11:13] <youngtech> or is this clientless you're trying to setup
[02:11:17] <miket_> currently no, customer wants to utlize approved client 12.1.44
[02:11:27] <miket_> citrix online plugin
[02:11:44] <youngtech> ok, outside of my realm of experience
[02:11:53] <miket_> ok ty anyways
[02:11:59] <youngtech> I have not had success getting online plugin to services site off CAGEE
[02:12:14] <youngtech> Only web-based for external without the Access Gateway plugin
[02:12:26] <miket_> ya this is the second customer I had with this issue
[02:12:44] <youngtech> to be honest I'm not even sure if you can set it up that way without the CAGEE Plugin
[02:12:59] <miket_> i found someone who claims they got it to work by building a session policy that looks for pnagent user agent
[02:13:02] <youngtech> but if you find any CTX articles or eDocs references, be sure to send them over
[02:13:16] <miket_> and sends it to a AG without auth
[02:13:20] <miket_> but no dice
[02:13:36] <miket_> see this thread
[02:13:37] <miket_> http://forums.citrix.com/thread.jspa?threadID=96532
[02:14:52] <youngtech> yeah, I see that
[02:15:33] <miket_> anyways illl keep digging, theres gotta b some way to do it
[02:15:42] <miket_> ill let ya know if i find the answer
[02:15:50] <youngtech> ok cool. thanks man
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[05:30:40] <gladier> hey guys - with CME/CUBE - is it possible to define authentication instances for sip registrars? I have two upstream sip registrars which are receiving registration requests for each other
[05:30:57] <gladier> crap.. meant to be in #cisco... too many 5 letter companies starting with c
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[10:35:01] <Pawlov> Hello, have anyone the same Errormassage when run xdping "It is not possible to enurmerate DDC list from VDA [ERROR]"
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[13:35:15] <pak21> JarianGibson: you around?
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[14:53:57] <JarianGibson> hey pak21
[14:58:49] <pak21> Re the DVS fix: I'd like it to be made public, but there are some political barriers in the way. I'm working on it, but not holding out much hope.
[14:59:14] <pak21> The official position remains that you must have a support contract to get the fix.
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[15:04:27] <miket_> any netscaler/Access Gateway guru's in the house?
[15:04:37] <JarianGibson> pak21: sounds good. thanks
[15:05:36] <JarianGibson> i can get it since i have support contract
[15:05:42] <JarianGibson> will it be in next xd release?
[15:05:50] <pak21> Definitely yes.
[15:05:54] <tabularasa> DVS fix?
[15:06:05] <tabularasa> miket_: just ask your question.  If someone knows they will help you out
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[15:06:37] <pak21> tabularasa: the fact that MCS does not work with vSphere 5 if you have a DVS in your environment.
[15:07:08] <tabularasa> what is DVS?
[15:07:10] <JarianGibson> thanks pak21
[15:07:11] <tabularasa> :)
[15:07:14] <pak21> Distributed vSwitch
[15:07:37] <miket_> I am trying to get citrix online plugin 12.1.44 working with access gateway. I have web access and mobile phone access working. The online plugin gets stuck at the access gateway logon page.
[15:07:37] <pak21> Enterprise Plus License required :-)
[15:07:45] <pak21> Which is why it got missed in our testing :-(
[15:07:55] <miket_> from what i am reading there is a policy you can put into place for the online plugin to bypass auth.
[15:08:04] <miket_> having a hard time finding good documentation on this
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[15:08:57] <JarianGibson> miket_: on virtual server authentcation tab uncheck enable authentication if using netscaler/agee
[15:09:34] <miket_> I want to leave authentication on for web access and for mobile phones
[15:09:44] <JarianGibson> create two seperate vips
[15:09:56] <JarianGibson> one with auth and one without
[15:10:14] <miket_> I have an internal vip and external vip both pointed to a dns record citrix.mycompany.com
[15:10:20] <miket_> if I add another VIP
[15:10:24] <miket_> for online plugin
[15:10:33] <miket_> i will need additional cert and dns record correct?
[15:12:34] <JarianGibson> correct
[15:13:02] <JarianGibson> hey pak21 will next version of xd be fully compatible with xs 6?
[15:13:19] <miket_> there is no other way... really only want to give our clients one address citrix.mycompany.com
[15:13:26] <miket_> i was hoping i could do it with a policy
[15:13:31] <miket_> that sniffs the user agent
[15:13:43] <JarianGibson> could look at cloud gateway
[15:14:10] <JarianGibson> with receiver 3.1 and lastest ns code
[15:15:05] <pak21> JarianGibson: yes. The main reason that we currently do not recommend XD with XS 6 is that there is a performance bug in the NFS code in XS 6 which manifests itself at multi-VM scale.
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[15:15:16] <miket_> thanks for your direction. The customer I am working with is stuck on 12.1.44 due to constraints from a software vendor.
[15:15:21] <pak21> There's also the regular set of .0 release bugs as well :-)
[15:15:47] <JarianGibson> pak21: i did not know about nfs bug
[15:16:02] <JarianGibson> i was told by field guys about vda issues with .net 4
[15:16:35] <pak21> I've heard that story too, but nobody's been able to provide exact details on what the issue is :-)
[15:16:51] <JarianGibson> i haven't seen it
[15:16:56] <JarianGibson> just been told about it
[15:18:01] <some-idiot> Hello, My XA6.5 redirected COM ports to freeze when used.  Does not happen via RDP.  BUT only happens via ICA from a computer on the domain.  Any ideas if a domain policy or something could cause this?
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[15:46:01] <tabularasa> miket_: i give my users one URL...  are you using WI on the NetScaler itself?
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[15:57:14] <miket_> Tabularasa - I am using WI on 2 back end servers load balanced by netscaler VIP
[15:57:21] <miket_> WI 5.4
[15:59:40] <tabularasa> i do the same config and give my users 1 URL
[15:59:48] <tabularasa> Whats the problem?
[16:00:13] <miket_> How is it configured on your netscaler via access gateway?
[16:00:26] <tabularasa> 1 VIP with 2 auth/session policies
[16:00:39] <tabularasa> but internal users auth directly to the WI
[16:00:54] <miket_> and you have citrix online plugin working on windows machines?
[16:01:08] <miket_> pointed to services site?
[16:01:15] <tabularasa> yes
[16:01:31] <tabularasa> its tricky.
[16:01:32] <miket_> woo hoo!
[16:01:35] <miket_> plz help
[16:01:35] <miket_> haha
[16:01:39] <miket_> pulling my hair out
[16:01:53] <tabularasa> internal DNS should point URL to WI servers, external DNS should point to Netscaler VIP
[16:02:10] <miket_> hmmm only issue with this is
[16:02:21] <miket_> how are you load balancing
[16:02:31] <miket_> if you are not going through the netscaler at all
[16:02:36] <tabularasa> I am not...
[16:02:54] <tabularasa> but, i don't see why you couldn't just make a simple LB pool to goto the WI servers and point internal DNS to that
[16:03:06] <miket_> yes... and another thing
[16:03:10] <miket_> for external users
[16:03:15] <miket_> that want to use online plugin?
[16:03:36] <tabularasa> it should match an auth/session policy on the same VIP
[16:04:05] <miket_> is there any way you can send a screen shot of your config?
[16:04:11] <miket_> block out ur ip;s of course
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[16:04:28] <miket_> i have session policies in place
[16:04:38] <miket_> they work great for iphone, android, etc
[16:04:52] <tabularasa> hmmm... that should be good then
[16:04:56] <miket_> but online plugin does not understand how to authenticate
[16:05:03] <miket_> using wire shark
[16:05:06] <tabularasa> do you have a custom Auth policy for that?
[16:05:13] <miket_> no i dont
[16:05:20] <tabularasa> just 1 auth policy?
[16:05:20] <miket_> just session policies
[16:05:26] <miket_> 2 session policies
[16:05:37] <tabularasa> what kind of auth?  UPN?
[16:05:43] <miket_> ldap
[16:05:49] <tabularasa> sure, but how?
[16:05:53] <tabularasa> domain?  UPN?  both?
[16:05:57] <miket_> domain
[16:06:14] <tabularasa> did you hardset the WI services site to domain only?
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[16:06:37] <miket_> 1 ns_true that sends u to citrix/xenapp and 1 user-agent contains citrix-receiver that sends u to citrix/pnagent/config.xml
[16:07:00] <miket_> sec i will confirm my auth setting for the service site
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[16:09:06] <miket_> secure acess is gateway direct pointing to AG
[16:09:10] <miket_> auth is set to prompt
[16:09:15] <miket_> i have tried prompt and pass through
[16:11:51] <tabularasa> it should work with passthrough.. thats odd
[16:11:54] <tabularasa> 3.1 ?
[16:13:36] <miket_> unfortunately no... online plugin 12.1.44
[16:13:57] <tabularasa> hmmmm, i figured that would work better
[16:14:06] <tabularasa> and how do your users log in to their systems?
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[16:14:27] <tabularasa> and, i assume its a dedicated services site for external users?
[16:14:36] <miket_> yes dedicated
[16:14:41] <tabularasa> i had a wierd issue with that where it wasn't matching the correct services site
[16:14:51] <tabularasa> i ended up doing like PNAgent1 just to make sure the session policy matched it
[16:15:01] <tabularasa> it was matching the WI site and not workign at all
[16:15:16] <miket_> i have the site set CAG/PNagent
[16:15:21] <miket_> i know i said citrix/pnagent
[16:15:30] <miket_> but its cag/pnagent
[16:15:34] <miket_> and that is set in the session policy
[16:15:41] <tabularasa> is that the only "pnagent" site?
[16:15:41] <miket_> it does match... because its working for iphones
[16:15:56] <tabularasa> you have the same services site for iphones?
[16:16:01] <miket_> yes
[16:16:12] <tabularasa> but don't you match that on Citrix-Reciever?
[16:16:16] <miket_> 2 sites...citrix/pnagent (old deployment) cag/pnagent (for netscaler agee deployment)
[16:16:47] <miket_> online plugin 12.1.44 sends user-agent as pnamain.exe
[16:16:54] <miket_> i am matching user agent pnamaine.exe
[16:16:58] <tabularasa> gotcha
[16:16:58] <miket_> for online plugins
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[16:17:26] <miket_> i am finding documentation
[16:17:37] <miket_> that says disable authentication at the access gateway
[16:17:58] <miket_> because online plugin does not know how to properly auth to a AG
[16:18:11] <miket_> this kinda defeats the security of a netscaler
[16:18:23] <tabularasa> thats really odd
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[16:18:40] <tabularasa> have you tried with Reciever 3.0 or 3.1 ?
[16:18:49] <miket_> i will try with receiver 3.1 in a minute
[16:18:51] <miket_> hold i will link u to a thread maybe u can make better sense of it
[16:18:58] <tabularasa> i don't think any of our PNA users are on anything lower than 3.0
[16:19:13] <miket_> http://forums.citrix.com/message.jspa?messageID=1384296
[16:19:52] <miket_> going to install 3.1 now and give it a go
[16:20:09] <tabularasa> you are doing ICA Proxy, right?
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[16:20:27] <miket_> yes ica proxy
[16:20:44] <miket_> what should i match for 3.1 does it send user-agent citrix-receiver?
[16:20:52] <tabularasa> i believe so, yes
[16:21:45] <tabularasa> bah.. i see
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[16:23:35] <Blackthorn> I am running three XenServer 6.0 servers. My guest systems unexpectedly fail on the  master controller but not on the other two. Is there a way to move the master to one of the other servers and is there diagnostics that I can run on the master to inform me of why the guests fail?
[16:27:35] <miket_> 3.1 same result
[16:27:36] <miket_> :(
[16:52:29] <miket_> so tabularasa how are ur users getting in remotely?
[16:52:40] <miket_> do u have a services site in the dmz?
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[17:08:21] <BLUEMOON_> do i have to load receiver or a webclient if i want to access an app from a XA server.  I actually have citrix delivery services console installed on the box Diag, Framework, hotfix management presentation server for windows, and administration
[17:08:38] <BLUEMOON_> or is the client built into one of these installes?
[17:10:12] <miket_> depending on how u want to access ur app u will have to load receiver enterprise or receiver for web
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[17:10:48] <miket_> do u want to access via ur web front end
[17:11:15] <miket_> also depending on which version of xenapp ur running, it should be part of the install
[17:11:47] <BLUEMOON_> i have XA 6 and 5 and we access this via the web
[17:12:17] <miket_> 6 comes with the full client (web and pnagent)
[17:12:22] <miket_> 5 i believe it was a check box
[17:13:13] <BLUEMOON_> sorry not 5 4.7
[17:13:22] <BLUEMOON_> we have 4.7 version
[17:13:23] <miket_> 4.7 also was a check box during the install
[17:13:38] <BLUEMOON_> ok
[17:13:40] <miket_> u can check under add remove programs to see if you have a client listed
[17:13:56] <miket_> if not you can download and install the proper client version from citrix.com under clients
[17:14:12] <BLUEMOON_> no i didnt see the client in the list
[17:14:54] <miket_> in that case u will need to install a client
[17:15:07] <miket_> u said web access.... so are you publishing server desktop?
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[17:15:33] <miket_> then launching ur citrix web site from there and accessing a published app from another XA server?
[17:15:36] <BLUEMOON_> but when i look at our old citrix env 4.0.1 i only see the MPS in the add and remove and i do not see a client installed and we can access the app from the old citrix env
[17:16:51] <miket_> let me understand ur config better
[17:17:02] <miket_> u have a XA 4.7 server and a XA 6 server
[17:17:20] <miket_> you want to access apps from the other Farm from the old server?
[17:20:00] <BLUEMOON_> naah what it is is that we have a old farm XA 4.0 that we are moving from and we have anew XA6 and 4.7 env that we are currently using but we have an app on our old farm that works and on the new farm it does not work.  when ever we try to access from the new farm it tries to launch the ica file
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[17:21:45] <miket_> yes so u will need to install the client on the new farm
[17:21:51] <miket_> if u didnt during the initial install
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[17:28:14] <BLUEMOON_> ok
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[17:34:55] <makson> whTS UP
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[17:41:38] <tabularasa> miket quit... doh
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[18:41:45] <some-idiot> My XA6.5 redirected COM ports freeze when used in the ICA session. Does not happen via RDP and only happens via ICA from a computer on the domain. Any ideas what policy or something could cause this?
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